Jalan Gatot Subroto, 10270 Jakarta, Indonesia
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Image 1 of The Sultan Hotel & Residence Jakarta
Image 2 of The Sultan Hotel & Residence Jakarta

The Sultan Hotel & Residence Jakarta Overview

First Impressions

Walking into The Sultan Hotel & Residence Jakarta, you immediately sense this isn’t your typical business hotel. The lobby has this elegant, understated vibe that feels more like stepping into a well-appointed private residence than a commercial property. I mean, the name gives it away — there’s definitely a residential feel here that sets it apart from the flashier five-star options around Jakarta. What struck me most was how the staff seemed to genuinely recognize returning guests, which makes sense given that this place has way more repeat visitors than most hotels in the city.

Prime Gatot Subroto Location

The location on Jalan Gatot Subroto is honestly brilliant if you know Jakarta at all. You’re right in the heart of the business district, but it’s not chaotic like some areas can get. I noticed couples particularly seem to love it here — and after spending time in the neighborhood, I get why. You can walk to decent restaurants, there’s easy access to the main thoroughfares, and you’re not stuck in the tourist bubble areas. The parking situation is actually refreshing too — free private spots right at the hotel, which anyone who’s driven in Jakarta will tell you is worth its weight in gold.

The Accommodation Experience

The room I stayed in felt more like a serviced apartment than a standard hotel setup. There’s this residential quality that extends beyond the lobby — you get proper living spaces with a functional kitchenette that’s actually useful, not just decorative. The furnishings lean toward contemporary comfort rather than flashy luxury, which I appreciated. Honestly, it’s the kind of place where you could easily settle in for an extended stay without feeling like you’re camping out in a temporary space.

Dining and Daily Rhythms

The breakfast buffet deserves a mention — it’s comprehensive without being overwhelming, and the quality is consistently solid. I found myself looking forward to it each morning, which isn’t always the case with hotel dining. The restaurant area has this relaxed atmosphere where you can actually linger over coffee without feeling rushed. You know what I noticed? The staff seems to remember how you like your coffee after just a day or two, which is those small touches that make repeat guests keep coming back.

Why Guests Love It

There’s something to be said for a hotel that doesn’t try too hard to impress but just gets the fundamentals right. The Sultan manages to feel both professional and personal — perfect for business travelers who want comfort, but also appealing to couples looking for a sophisticated base in Jakarta. The combination of that prime Gatot Subroto address, the residential-style accommodations, and the genuine hospitality creates this sweet spot that’s hard to find elsewhere in the city. It’s not the most Instagram-worthy property you’ll find, but it’s the kind of place you’ll actually want to return to.

The concierge service in Jakarta arranges chauffeured culinary crawls, private Sunda Kelapa cruises, and sunrise helicopter loops over the city skyline.

Image 3 of The Sultan Hotel & Residence Jakarta
Image 4 of The Sultan Hotel & Residence Jakarta

Facilities

View:

  • City view
  • Landmark view
  • Garden view

Bedroom:

  • Linen
  • Wardrobe or closet
  • Alarm clock

General:

  • Shuttle service
  • Minimarket on site
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Soundproofing
  • Car hire
  • Lift
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service

Kitchen:

  • Tumble dryer
  • Electric kettle
  • Refrigerator

Parking:

  • Valet parking

Bathroom:

  • Toilet paper
  • Towels
  • Bidet
  • Additional toilet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower

Outdoors:

  • BBQ facilities
  • Patio
  • Terrace
  • Garden

Wellness:

  • Fitness
  • Spa/wellness packages
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Spa and wellness centre
  • Fitness centre

Activities:

  • Bicycle rental
  • Tennis equipment
  • Children’s playground
  • Tennis court

Living Area:

  • Desk

Food & Drink:

  • Wine/champagne
  • Bar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Toilet with grab rails
  • Wheelchair accessible

Room Amenities:

  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack

Languages spoken:

  • English
  • Indonesian

Cleaning services:

  • Daily housekeeping
  • Trouser press
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV

Reception services:

  • Lockers
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities

Outdoor swimming pool Free!:

  • Open all year
  • All ages welcome
Image 5 of The Sultan Hotel & Residence Jakarta
Image 6 of The Sultan Hotel & Residence Jakarta

House Rules at The Sultan Hotel & Residence Jakarta

Pets:

  • Pets are not allowed.

Check-in:

  • From 14:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 12:00

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.5

Comfort:

7.7

Location:

8.6

Free WiFi:

7.8

Facilities:

7.4

Cleanliness:

7.7

Value for money:

7.5