Jalan Pantai Indah Kapuk Kamal Muara Penjaringan North Jakarta, 14470 Jakarta, Indonesia
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Image 1 of Swissôtel Jakarta PIK Avenue
Image 2 of Swissôtel Jakarta PIK Avenue

Swissôtel Jakarta PIK Avenue Overview

First Impressions

Walking into Swissôtel Jakarta PIK Avenue, you immediately sense this isn’t just another business hotel in Jakarta. The lobby has that polished, international feel you’d expect from a five-star property, but there’s something distinctly Indonesian about the warm service that sets it apart. I mean, the staff here actually remembers your name after the first day — which honestly surprised me given how busy this place gets.

The PIK Avenue Advantage

Here’s what I love about staying in Pantai Indah Kapuk — you’re technically still in North Jakarta, but it feels like a completely different world. The hotel sits right in the heart of PIK Avenue, which is basically this massive lifestyle complex with everything you could want. You can walk to decent restaurants, grab coffee, or even catch a movie without dealing with Jakarta’s notorious traffic. The parking situation is actually stress-free here, which anyone who’s driven in Jakarta will tell you is no small miracle.

Room Experience

The room I stayed in had floor-to-ceiling windows overlooking the development, and you know what struck me? How quiet it was. Despite being in such a bustling area, the soundproofing really works. The bed was that perfect firmness where you sink in just enough, and the bathroom — well, let’s just say the rain shower made it hard to leave in the mornings. Little touches like the quality toiletries and the way housekeeping arranged everything just so made it feel genuinely luxurious without being pretentious.

Dining and Amenities

The breakfast buffet deserves its own mention because it’s honestly one of the better hotel spreads I’ve had in Jakarta. They’ve got the international standards covered, but the Indonesian section is where they really shine — proper nasi gudeg, fresh tropical fruits, and coffee that’s actually worth drinking. The main restaurant serves solid international cuisine, though I found myself venturing out to the surrounding area more often since there’s such variety right at your doorstep. The spa facilities are well-maintained, and the pool area gives you a nice break from the urban intensity.

Why Guests Love It

What really makes this place work is the location — couples especially seem to get this, rating it incredibly high for romantic getaways. You’re close enough to central Jakarta when you need to be, but far enough away to actually relax. The PIK area has this newer, cleaner vibe that feels more like Singapore than traditional Jakarta, which some travelers really appreciate. Plus, the service standards here consistently hit that sweet spot where staff are attentive without hovering. It’s the kind of place where business travelers feel comfortable, but couples also find it romantic enough for special occasions — not an easy balance to strike, but Swissôtel manages it well.

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Facilities

Bedroom:

  • Linen
  • Alarm clock

General:

  • Shuttle service
  • Shared lounge/T V area
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Car hire
  • Carpeted
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Iron
  • Room service

Kitchen:

  • Shared kitchen
  • Cleaning products
  • Tumble dryer
  • Electric kettle
  • Refrigerator

Parking:

  • Valet parking
  • Accessible parking

Bathroom:

  • Toilet paper
  • Towels
  • Bidet
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Outdoors:

  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden

Wellness:

  • Fitness/spa locker rooms
  • Yoga classes
  • Fitness
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Beauty Services
  • Massage
  • Spa and wellness centre
  • Fitness centre

Activities:

  • Bicycle rental
  • Golf course (within 3 km)

Living Area:

  • Desk

Food & Drink:

  • Coffee house on site
  • Fruits
  • Wine/champagne
  • Kid meals
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Toilet with grab rails
  • Wheelchair accessible

Room Amenities:

  • Clothes rack

Languages spoken:

  • English
  • Indonesian

Cleaning services:

  • Daily housekeeping
  • Trouser press
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Reception services:

  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Meeting/banquet facilities

Outdoor swimming pool:

  • Opening times
  • Open all year
  • All ages welcome
  • Pool/beach towels
  • Pool bar
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Image 6 of Swissôtel Jakarta PIK Avenue

House Rules at Swissôtel Jakarta PIK Avenue

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 7 rooms, different policies and additional supplements may apply.

Check-in:

  • From 14:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 12:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.8

Comfort:

8.8

Location:

9.0

Free WiFi:

8.3

Facilities:

8.6

Cleanliness:

8.8

Value for money:

7.9