

Sheraton Grand Jakarta Gandaria City Hotel Overview
First Impressions
Walking into Sheraton Grand Jakarta Gandaria City Hotel, you immediately sense this isn’t your typical business hotel. The lobby feels expansive yet intimate, with that polished elegance you’d expect from a five-star property in South Jakarta. What struck me most was how the staff seemed genuinely happy to see guests — not the rehearsed smiles you get elsewhere, but real warmth that sets the tone for everything else.
Prime Location in Gandaria
Honestly, the location is pretty much perfect if you want to experience Jakarta beyond the usual tourist spots. You’re literally connected to Gandaria City Mall, which means you can grab everything from local street food to high-end shopping without stepping outside. The Senayan area is right there too — I mean, you’re talking about some of Jakarta’s best restaurants and nightlife within a short ride. Couples especially seem to love this spot, and I can see why. There’s something romantic about being in this upscale neighborhood while still feeling connected to the real Jakarta.
The Room Experience
The room itself exceeded my expectations, and I’m usually pretty picky about hotels. The beds here are genuinely comfortable — not just marketing fluff, but the kind where you actually sleep through the night despite Jakarta’s humidity and city sounds. Floor-to-ceiling windows give you proper views of the city, and the bathroom feels spacious with that rainfall shower that actually works well. You know what impressed me most? The little details, like how the air conditioning doesn’t sound like a jet engine and the blackout curtains actually block out light.
Dining and Amenities
The breakfast buffet is where this place really shines. It’s not just the usual continental spread — they’ve got proper Indonesian dishes alongside international options, and the quality is consistently good. The restaurant staff knows their stuff too, always ready with recommendations about local specialties. There’s also a spa that’s worth mentioning, especially after dealing with Jakarta traffic all day. And here’s something practical — free parking is available, which honestly saves you a headache in this part of the city where finding a spot can be a nightmare.
Why Guests Love It
What keeps people coming back (and there are definitely repeat guests here) is how this hotel manages to feel both luxurious and approachable. It’s sophisticated without being stuffy, and the service feels personal rather than corporate. The location gets top marks for good reason — you’re in the heart of modern Jakarta but with easy access to traditional markets and local neighborhoods. Whether you’re here for business or exploring the city, this place just works. It’s the kind of hotel where you actually look forward to coming back at the end of the day.
The luxury concierge service in Jakarta secures penthouse gala access, bespoke batik ateliers, and jet transfers to island hideaways.


Facilities
View:
- City view
- View
Bedroom:
- Linen
- Alarm clock
General:
- Shuttle service
- Minimarket on site
- Air conditioning
- Non-smoking throughout
- Allergy-free room
- Wake-up service
- Heating
- Car hire
- Lift
- Family rooms
- Facilities for disabled guests
- Airport shuttle
- Non-smoking rooms
- Wake up service/Alarm clock
- Room service
Kitchen:
- Coffee machine
- Electric kettle
Parking:
- Valet parking
- Parking garage
- Accessible parking
Bathroom:
- Toilet paper
- Towels
- Bidet
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Bath
- Shower
Outdoors:
- Sun terrace
Wellness:
- Fitness/spa locker rooms
- Personal trainer
- Fitness
- Spa/wellness packages
- Spa facilities
- Sun loungers or beach chairs
- Public Bath
- Massage
- Spa and wellness centre
- Fitness centre
Activities:
- Live music/performance
- Happy hour
- Themed dinner nights
- Temporary art galleries
- Evening entertainment
- Golf course (within 3 km)
Food & Drink:
- Coffee house on site
- Fruits
- Wine/champagne
- Kid-friendly buffet
- Kid meals
- Special diet menus (on request)
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
Accessibility:
- Wheelchair accessible
- Entire unit wheelchair accessible
- Upper floors accessible by elevator
Room Amenities:
- Socket near the bed
- Drying rack for clothing
- Clothes rack
Languages spoken:
- English
- Indonesian
Cleaning services:
- Daily housekeeping
- Ironing service
- Dry cleaning
- Laundry
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safety deposit box
Media & Technology:
- Flat-screen TV
- Cable channels
- Telephone
Reception services:
- Private check-in/check-out
- Concierge service
- ATM/cash machine on site
- Luggage storage
- Express check-in/check-out
- 24-hour front desk
Business facilities:
- Fax/photocopying
- Business centre
- Meeting/banquet facilities
Outdoor swimming pool Free!:
- Open all year
- All ages welcome
- Pool/beach towels
- Sun loungers or beach chairs
Entertainment and family services:
- Board games/puzzles


House Rules at Sheraton Grand Jakarta Gandaria City Hotel
Pets:
- Pets are not allowed.
Groups:
- When booking more than 9 rooms, different policies and additional supplements may apply.
Check-in:
- From 15:00
Check-out:
- Until 12:00
No age restriction:
- There is no age requirement for check-in
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
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