

Shangri-La Jakarta Overview
First Impressions
Walking into Shangri-La Jakarta, you immediately understand why this five-star property has such a devoted following. The lobby feels grand without being intimidating — there’s this perfect balance of Indonesian warmth and international sophistication that sets the tone for everything else. You’re right in the heart of Jakarta’s business district on Jalan Jendral Sudirman, but somehow the chaos of the city feels miles away once you step inside. The architectural design seamlessly blends contemporary elegance with traditional Indonesian elements, creating an atmosphere that feels both luxurious and authentically local.
The Location Advantage
The location is pretty much unbeatable if you want to be in the thick of things. You’re literally surrounded by Jakarta’s financial towers, high-end shopping, and some of the city’s best dining — couples rate the location 8.8 for romantic getaways. There’s something about being able to walk to Plaza Indonesia or catch those stunning city views from your room that just works. Plus, the free private parking is a genuine lifesaver in a city where finding a decent spot can be a nightmare. The proximity to major business centers makes it ideal for corporate travelers, while leisure guests appreciate easy access to cultural attractions and shopping districts.
Sleep and Comfort
The beds are genuinely exceptional — they’re designed for quality sleep when traveling. The hotel gets consistently high marks for comfort, and guests clearly appreciate the experience. The rooms strike this nice balance between luxury and livability, with those floor-to-ceiling windows that frame Jakarta’s skyline beautifully. The repeat guest rate here is actually higher than most properties, which tells you something about how people feel once they’ve experienced it. Each accommodation features premium linens, ergonomic workspaces, and marble bathrooms with deep soaking tubs that provide the perfect retreat after busy days exploring the city.
Dining Experience
The breakfast situation deserves its own mention — they’ve got this impressive buffet setup that covers everything from continental classics to proper Asian options, plus vegetarian and vegan choices that actually taste good. The main restaurant showcases both international and Indonesian cuisine, and it’s worth eating in even if you’re not staying here. They handle Indonesian flavors without dumbing them down for international palates, creating an authentic culinary experience. The executive chef sources ingredients from local markets while maintaining international standards, resulting in dishes that celebrate regional traditions while appealing to global tastes.
Why Guests Love It
What really sets this place apart is how it manages to feel both polished and genuinely welcoming. The staff seems to remember preferences, the spa treatments incorporate traditional Indonesian techniques alongside modern wellness approaches, and there’s this sense that they’re constantly fine-tuning the experience based on guest feedback. Recent visitors consistently rate it around 8.9 for location alone, but it’s really the combination of everything — the comfort, the service, the way they handle the details — that keeps people coming back. It’s the kind of place where business travelers feel productive and leisure guests feel pampered, with amenities and services that cater to both demographics seamlessly.


Facilities
View:
- City view
- Pool view
- Garden view
- View
Bedroom:
- Wardrobe or closet
- Alarm clock
General:
- Designated smoking area
- Air conditioning
- Wake-up service
- Car hire
- Packed lunches
- Carpeted
- Soundproof rooms
- Lift
- Barber/beauty shop
- Ironing facilities
- Facilities for disabled guests
- Airport shuttle
- Non-smoking rooms
- Iron
- Room service
Kitchen:
- Refrigerator
Parking:
- Valet parking
- Parking garage
- Accessible parking
Bathroom:
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Bath
- Shower
Outdoors:
- Outdoor furniture
- Sun terrace
- Garden
Wellness:
- Kids’ pool
- Fitness/spa locker rooms
- Personal trainer
- Fitness classes
- Yoga classes
- Fitness
- Full body massage
- Spa/wellness packages
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Body wrap
- Body scrub
- Body treatments
- Pedicure
- Manicure
- Hair treatments
- Facial treatments
- Beauty Services
- Sun loungers or beach chairs
- Hot tub/Jacuzzi
- Massage
- Spa and wellness centre
- Fitness centre
- Sauna
Activities:
- Live sport events (broadcast)
- Live music/performance
- Happy hour
- Tennis equipment
- Water park
- Evening entertainment
- Nightclub/D J
- Tennis court
Living Area:
- Desk
Food & Drink:
- Coffee house on site
- Wine/champagne
- Kid-friendly buffet
- Kid meals
- Special diet menus (on request)
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
Accessibility:
- Upper floors accessible by elevator
Room Amenities:
- Socket near the bed
2 swimming pools:
- Open all year
- All ages welcome
- Pool/beach towels
- Sun loungers or beach chairs
- Sun umbrellas
- Open all year
- Suitable for kids
- Pool/beach towels
- Pool bar
- Sun loungers or beach chairs
- Sun umbrellas
Languages spoken:
- English
- Indonesian
- Japanese
- Chinese
Cleaning services:
- Daily housekeeping
- Trouser press
- Ironing service
- Dry cleaning
- Laundry
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
Media & Technology:
- Flat-screen TV
- Cable channels
- Satellite channels
- Telephone
- TV
Reception services:
- Invoice provided
- Private check-in/check-out
- Concierge service
- ATM/cash machine on site
- Luggage storage
- Currency exchange
- Express check-in/check-out
- 24-hour front desk
Business facilities:
- Fax/photocopying
- Business centre
- Meeting/banquet facilities


House Rules at Shangri-La Jakarta
Pets:
- Pets are not allowed.
Check-in:
- From 14:00 to 00:00
- Guests are required to show a photo identification and credit card upon check-in
Check-out:
- From 09:00 to 12:00
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
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