Jl. M.H. Thamrin No.59, 10350 Jakarta, Indonesia
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Pullman Jakarta Indonesia Overview

First Impressions

Walking into Pullman Jakarta Indonesia on Thamrin Street, you immediately sense this is where Jakarta’s business elite come to stay. The lobby has that polished, international feel you’d expect from a five-star property, but there’s something distinctly Indonesian about the warm service that sets it apart from cookie-cutter luxury hotels. I mean, when the staff remembers your coffee preference after just one visit, you know you’re somewhere special.

Prime Jakarta Location

Honestly, the location is pretty much perfect if you want to be in the heart of Jakarta. You’re literally steps from the Grand Indonesia shopping complex and Plaza Indonesia — which is incredibly handy when you need everything from designer goods to decent coffee. The MRT station is right there too, so getting around the city is actually manageable (and that’s saying something in Jakarta traffic). Couples seem to absolutely love this spot, and I can see why — there’s something romantic about being in the center of all that urban energy while having a quiet retreat to return to.

The Room Experience

The room I stayed in had floor-to-ceiling windows with views over the city that honestly never got old. You know what surprised me? How quiet it was despite being on such a busy street — the soundproofing really works. The bed was that perfect firmness where you sink in just enough, and the bathroom had one of those rain showers that makes you want to stay in there way too long. Little touches like the local art on the walls and the quality of the linens remind you this isn’t just another international chain going through the motions.

Dining and Breakfast

The food here is genuinely impressive — and I’m usually skeptical about hotel dining. The breakfast buffet spreads across what feels like half the restaurant, with everything from perfect nasi gudeg to French pastries that would make a Parisian proud. What I really appreciated was how they balanced international options with authentic Indonesian dishes, so you’re not stuck eating bland “international” food your entire stay. The evening dining options are solid too, though honestly, with Jakarta’s incredible street food scene right outside, you’d be missing out if you didn’t venture beyond the hotel.

Why Guests Love It

There’s free parking here, which might not sound exciting until you’ve tried to park anywhere else in central Jakarta — then it becomes a genuine luxury. The fact that so many guests return says everything about the consistency of service. It’s that rare combination of being sophisticated enough for business travelers while still feeling welcoming for couples on a city break. The staff genuinely seems to care about making your stay memorable, not just efficient, and in a city as massive and sometimes overwhelming as Jakarta, having that kind of reliable home base makes all the difference.

The concierge service in Jakarta arranges chauffeured culinary crawls, private Sunda Kelapa cruises, and sunrise helicopter loops over the city skyline.

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Facilities

General:

  • Shuttle service
  • Air conditioning
  • Lift
  • Barber/beauty shop
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Room service

Parking:

  • Valet parking

Wellness:

  • Fitness
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Hot tub/Jacuzzi
  • Massage
  • Spa and wellness centre
  • Fitness centre
  • Sauna

Activities:

  • Temporary art galleries
  • Golf course (within 3 km)

Food & Drink:

  • Coffee house on site
  • Fruits
  • Wine/champagne
  • Kid meals
  • Snack bar
  • Bar
  • Restaurant

Languages spoken:

  • Mandarin
  • English
  • French
  • Indonesian
  • Italian

Cleaning services:

  • Daily housekeeping
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

Reception services:

  • Concierge service
  • Luggage storage
  • Currency exchange
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities

Outdoor swimming pool Free!:

  • Open all year
  • Shallow end
  • Swimming pool toys
  • Pool bar

Entertainment and family services:

  • Babysitting/child services
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House Rules at Pullman Jakarta Indonesia

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 7 rooms, different policies and additional supplements may apply.

Check-in:

  • From 14:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 12:00

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.7

Comfort:

8.3

Location:

9.2

Free WiFi:

8.3

Facilities:

7.9

Cleanliness:

8.3

Value for money:

7.3