Jl. R.A. Kartini No. 18, Lebak Bulus, 12440 Jakarta, Indonesia
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Image 1 of Mercure Jakarta Simatupang
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Mercure Jakarta Simatupang Overview

First Impressions

Walking into Mercure Jakarta Simatupang, you immediately get that polished business hotel vibe — it’s clearly a four-star property that knows what it’s doing. The lobby has this modern Indonesian aesthetic that doesn’t feel forced, and honestly, the staff seem genuinely happy to see you rather than just going through the motions. I mean, you can tell within the first five minutes whether a hotel actually cares about service, and this place does.

Smart Location Choice

Here’s what I love about the Lebak Bulus area — you’re in Jakarta but not drowning in the chaos of central districts like Thamrin or Sudirman. The hotel sits on Jl. R.A. Kartini, which is actually pretty strategic if you know the city. You’ve got easy access to the TB Simatupang corridor (hence the name), and couples especially seem to get this — they rate the location 8.3, which makes sense because it’s close enough to everything but quiet enough to actually sleep. Plus, there’s parking right at the hotel, which anyone who’s driven in Jakarta will tell you is worth its weight in gold.

The Room Experience

The room setup is what you’d expect from Mercure — clean lines, comfortable bed, and everything works properly. Nothing groundbreaking, but that’s sort of the point with this brand. The air conditioning actually keeps up with Jakarta’s humidity (not always a given), and the Wi-Fi doesn’t cut out every ten minutes. What I really appreciated was the attention to local touches — small details that show they’re not just copying and pasting the same design from every other city.

Food That Actually Delivers

You know what surprised me? The food here is genuinely good — not just “decent hotel food” but actually worth seeking out. The breakfast spread covers all the bases with vegetarian options, American classics, and a proper buffet setup that doesn’t feel picked over by 9 AM. But honestly, even their restaurant meals throughout the day are solid, which explains why they have so many repeat guests. When locals start coming back to a hotel restaurant, that’s usually a good sign.

Why Guests Love It

There’s something to be said for a hotel that just gets the basics right and then adds thoughtful extras on top. The fact that they have more repeat customers than most other properties tells you everything — people come back because it works. It’s not trying to be the flashiest place in Jakarta, but it delivers consistent quality in a part of the city that makes sense for both business travelers and couples looking for a reliable base. The combination of solid service, genuinely good food, and a location that gives you breathing room while keeping you connected makes this a smart choice, especially if you’re tired of overpaying for downtown hotels that promise more than they deliver.

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Facilities

View:

  • City view

Bedroom:

  • Linen
  • Wardrobe or closet

General:

  • Shared lounge/T V area
  • Designated smoking area
  • Air conditioning
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Kitchen:

  • Electric kettle

Parking:

  • Accessible parking

Bathroom:

  • Toilet paper
  • Towels
  • Bidet
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Outdoors:

  • Terrace

Wellness:

  • Fitness
  • Massage
  • Spa and wellness centre
  • Fitness centre

Activities:

  • Live music/performance
  • Kids’ club
  • Golf course (within 3 km)

Living Area:

  • Desk

Food & Drink:

  • Coffee house on site
  • Fruits
  • Wine/champagne
  • Bar
  • Restaurant
  • Tea/Coffee maker

Languages spoken:

  • English
  • Indonesian

Cleaning services:

  • Daily housekeeping
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV

Reception services:

  • Concierge service
  • Luggage storage
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities

Outdoor swimming pool Free!:

  • Open all year
  • Pool with view
  • Pool/beach towels
  • Fence around pool
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House Rules at Mercure Jakarta Simatupang

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 7 rooms, different policies and additional supplements may apply.

Check-in:

  • From 14:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 12:00

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.5

Comfort:

7.7

Location:

7.9

Free WiFi:

8.2

Facilities:

7.3

Cleanliness:

7.7

Value for money:

7.5