Jl H. Benyamin Sueb Kav B- 6. Superblok Mega Kemayoran, 10610 Jakarta, Indonesia
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Image 1 of Grand Mercure Jakarta Kemayoran
Image 2 of Grand Mercure Jakarta Kemayoran

Grand Mercure Jakarta Kemayoran Overview

First Impressions

Walking into Grand Mercure Jakarta Kemayoran, you immediately sense this is a hotel that takes itself seriously — and honestly, it should. This five-star property sits right in the heart of the Mega Kemayoran superblock, which means you’re basically in Jakarta’s answer to a modern urban playground. The lobby has that polished luxury feel without being intimidating, and the staff genuinely seems happy to see you arrive. The attention to detail throughout the property reflects a commitment to excellence that extends far beyond the typical hospitality experience.

Location & Getting Around

Here’s what I love about staying in Jakarta — this hotel puts you right where the action is, but you’re not drowning in chaos. The Kemayoran area is actually pretty smart for travelers because you’ve got shopping, dining, and business districts all within reach. What really surprised me is how couples seem to gravitate toward this spot (they rate the location 8.5, which is impressive for Jakarta). You know what’s even better? Free parking is included, which anyone who’s driven in Jakarta will tell you is basically like finding gold. The strategic positioning makes it an ideal base for exploring the city’s diverse neighborhoods.

The Room Experience

I’ll be straight with you — the beds here are exceptional. There’s something about sinking into those sheets after a long day exploring Jakarta that just works. The room design strikes this nice balance between contemporary luxury and comfort, though it’s the little touches that matter most. Climate control actually works (crucial in this humidity), and the soundproofing keeps the city buzz to a pleasant hum rather than a roar. Modern amenities blend seamlessly with thoughtful design elements that enhance your overall stay.

Breakfast & Dining

The breakfast spread here is honestly one of those experiences that makes you want to wake up early — and I’m not usually a morning person. They do both continental and buffet styles, which means you can grab something quick or settle in for a proper feast. The restaurant serves up a solid mix of international and local flavors, though I’d recommend venturing out into Kemayoran for dinner at least once during your stay. The culinary offerings reflect a commitment to quality ingredients and skilled preparation that satisfies diverse palates.

Why Guests Love It

What really tells the story here is how many people come back — this place has more repeat guests than most hotels in the city, which speaks volumes. I mean, Jakarta has no shortage of luxury accommodations, but there’s something about the Grand Mercure that keeps drawing people back. Maybe it’s the genuine service, or the way the location just makes sense for both business and leisure travelers. The 8.0 rating from recent guests isn’t just a number — it reflects a hotel that consistently delivers on its promises without the pretense you sometimes get at this level. Every interaction, from check-in to departure, demonstrates a dedication to creating memorable experiences.

The luxury concierge service in Jakarta secures penthouse gala access, bespoke batik ateliers, and jet transfers to island hideaways.

Image 3 of Grand Mercure Jakarta Kemayoran
Image 4 of Grand Mercure Jakarta Kemayoran

Facilities

View:

  • City view
  • View

Bedroom:

  • Linen
  • Wardrobe or closet
  • Alarm clock
  • Dressing room

General:

  • Shuttle service
  • Shared lounge/T V area
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Tile/marble floor
  • Soundproofing
  • Car hire
  • Laptop safe
  • Carpeted
  • Soundproof rooms
  • Lift
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Kitchen:

  • Tumble dryer
  • Electric kettle

Parking:

  • Valet parking
  • Parking garage
  • Accessible parking

Bathroom:

  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Outdoors:

  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden

Wellness:

  • Kids’ pool
  • Fitness/spa locker rooms
  • Fitness
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Hot tub/Jacuzzi
  • Massage
  • Spa and wellness centre
  • Fitness centre
  • Sauna

Activities:

  • Live music/performance
  • Happy hour
  • Evening entertainment
  • Nightclub/D J
  • Entertainment staff
  • Karaoke
  • Golf course (within 3 km)

Living Area:

  • Seating Area
  • Desk

Food & Drink:

  • Coffee house on site
  • Fruits
  • Wine/champagne
  • Kid-friendly buffet
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Emergency cord in bathroom
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack

3 swimming pools:

  • Open all year
  • All ages welcome
  • Pool/beach towels
  • Pool bar
  • Sun umbrellas
  • Open all year
  • Open all year
  • Suitable for kids
  • Sun umbrellas

Languages spoken:

  • Arabic
  • English
  • French
  • Indonesian
  • Japanese
  • Chinese

Cleaning services:

  • Daily housekeeping
  • Trouser press
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
Image 5 of Grand Mercure Jakarta Kemayoran
Image 6 of Grand Mercure Jakarta Kemayoran

House Rules at Grand Mercure Jakarta Kemayoran

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 7 rooms, different policies and additional supplements may apply.

Check-in:

  • From 14:00

Check-out:

  • Until 12:00

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

7.6

Comfort:

7.8

Location:

7.7

Free WiFi:

7.7

Facilities:

7.6

Cleanliness:

7.8

Value for money:

7.4