Jalan H.R. Rasuna Said Kav. X-O, Kuningan, 12950 Jakarta, Indonesia
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Gran Melia Jakarta Overview

First Impressions

Walking into Gran Melia Jakarta, you immediately understand why this five-star property has such a devoted following. The lobby feels grand without being intimidating — there’s this sophisticated energy that comes from being in the heart of Jakarta’s business district, but the staff somehow makes everything feel effortless. I mean, when you’re dealing with Jakarta traffic and finally arrive somewhere that just works seamlessly, it’s honestly a relief. The moment you step through the doors, you sense the careful attention to detail that defines the entire property.

The Kuningan Advantage

The location on Rasuna Said is actually brilliant if you know Jakarta at all. You’re right in Kuningan, which means you can walk to some of the city’s best shopping and dining without dealing with the notorious traffic. The Lotte Shopping Avenue is practically next door, and honestly, being able to grab dinner at a proper restaurant without planning your entire evening around transportation is huge here. Couples seem to get this — they consistently rate the location higher than almost anywhere else, and I can see why. The neighborhood offers genuine convenience for both business and leisure travelers.

Rooms That Actually Deliver

The room I stayed in was one of those spaces that just felt right from the moment I walked in. Large windows, quality linens, and — this matters in Jakarta — excellent air conditioning that doesn’t sound like a jet engine. What struck me was the attention to detail; everything from the bathroom amenities to the way they’d arranged the furniture showed they actually think about how people use hotel rooms. The views over the city skyline are pretty spectacular too, especially at sunset when Jakarta’s chaos somehow looks beautiful. Each accommodation reflects thoughtful design and premium comfort standards.

Food Worth Talking About

You know what surprised me? The food here is legitimately excellent, not just “good for hotel food.” The breakfast buffet has this incredible spread that goes way beyond the usual continental setup — proper Indonesian dishes alongside international options, and everything tastes fresh. I actually found myself looking forward to breakfast, which doesn’t happen often. The fact that guests keep coming back specifically mentions the meals tells you something. And there’s complimentary parking, which in this part of Jakarta is basically like finding gold. The culinary experience elevates the entire stay.

Why Guests Keep Coming Back

There’s something to be said for a place that earns genuine loyalty in a city full of luxury hotels. The repeat guest rate here is unusually high, and after staying here, I get it. It’s not just one thing — it’s the way the location actually makes sense for exploring Jakarta, how the service feels personal rather than scripted, and honestly, how everything just works the way it should. When you’re dealing with a city as complex as Jakarta, having a home base that eliminates stress rather than adding to it makes all the difference in your trip. This property consistently delivers on its promise of refined hospitality.

The luxury concierge service in Jakarta secures penthouse gala access, bespoke batik ateliers, and jet transfers to island hideaways.

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Facilities

Bedroom:

  • Wardrobe or closet
  • Alarm clock

General:

  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Soundproofing
  • Packed lunches
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Iron
  • Room service

Kitchen:

  • Electric kettle

Parking:

  • Parking garage

Bathroom:

  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower

Outdoors:

  • Sun terrace
  • Garden

Wellness:

  • Kids’ pool
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Fitness
  • Massage chair
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Massage
  • Spa and wellness centre
  • Fitness centre
  • Sauna

Transport:

  • Public transport tickets

Activities:

  • Live music/performance
  • Tour or class about local culture
  • Evening entertainment

Living Area:

  • Sofa
  • Desk

Food & Drink:

  • Coffee house on site
  • Fruits
  • Wine/champagne
  • Kid-friendly buffet
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant

Accessibility:

  • Upper floors accessible by elevator

Languages spoken:

  • English
  • Indonesian

Cleaning services:

  • Daily housekeeping
  • Trouser press
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Cable channels
  • Telephone
  • TV

Reception services:

  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities

Entertainment and family services:

  • Babysitting/child services
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House Rules at Gran Melia Jakarta

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 9 rooms, different policies and additional supplements may apply.

Check-in:

  • From 14:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • From 12:00 to 14:00

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.3

Comfort:

9.0

Location:

8.5

Free WiFi:

9.2

Facilities:

8.7

Cleanliness:

8.9

Value for money:

8.4