Jalan Jendral Gatot Subroto Kav 18, 12710 Jakarta, Indonesia
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Four Seasons Hotel Jakarta Overview

First Impressions

Walking into Four Seasons Hotel Jakarta, you immediately understand why this five-star property commands such respect in the city’s luxury hotel scene. The lobby feels grand without being overwhelming — there’s this understated elegance that screams quality rather than flash. I mean, you’re right in the heart of Jakarta‘s business district on Jalan Jendral Gatot Subroto, but somehow the chaos of the city feels miles away once you step inside.

The Room Experience

Honestly, the beds here live up to every bit of hype they get from guests. You know how hotel marketing always promises “cloud-like comfort”? Well, this is one of those rare places where it’s actually true. The room I stayed in had floor-to-ceiling windows that offered stunning views of Jakarta’s skyline — watching the city wake up while sipping coffee was honestly one of those perfect travel moments. The marble bathroom felt like a personal spa, and the attention to detail in everything from the linens to the lighting made it clear why couples rate this place so highly for romantic getaways.

Location & Getting Around

The location is absolutely brilliant for both business and leisure travelers. You’re walking distance from some of Jakarta’s best shopping at Pacific Place, and the fact that couples consistently give it a 9.3 rating tells you everything about how well-positioned it is for exploring the city together. Parking is available right at the hotel, which — trust me — is a huge relief in Jakarta’s traffic situation. The hotel’s position also means you can easily reach both the cultural sites and the modern attractions without spending half your day stuck in traffic.

Dining & Breakfast

The breakfast spread here actually impressed me, and I’m usually pretty skeptical about hotel breakfast claims. They’ve got Continental, American, Vegetarian, and Halal options — so whether you’re craving familiar comfort food or want to try something local, you’re covered. The restaurant spaces feel sophisticated but not stuffy, and the service has that Four Seasons polish where staff seem to anticipate what you need before you ask for it. I particularly loved how they handle dietary restrictions without making you feel like you’re asking for special favors.

Why Guests Love It

What really sets this place apart is how it balances luxury with genuine comfort. You get all the high-end amenities you’d expect from a Four Seasons — the impeccable service, the beautiful spaces, the attention to detail — but it never feels pretentious or cold. The 9.3 rating from recent guests isn’t just about the prime location or the gorgeous rooms (though both are fantastic). It’s about how the hotel creates this sense of being truly taken care of, whether you’re here for business meetings or a romantic escape. Jakarta can be an intense city, but this hotel gives you the perfect sanctuary to recharge between adventures.

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Facilities

General:

  • Minimarket on site
  • Designated smoking area
  • Air conditioning
  • Heating
  • Car hire
  • Lift
  • Barber/beauty shop
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Room service

Parking:

  • Valet parking
  • Parking garage
  • Accessible parking

Bathroom:

  • Private bathroom

Outdoors:

  • Outdoor furniture
  • Sun terrace
  • Terrace

Wellness:

  • Kids’ pool
  • Personal trainer
  • Fitness
  • Full body massage
  • Foot massage
  • Foot bath
  • Spa facilities
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Massage
  • Spa and wellness centre
  • Fitness centre

Activities:

  • Live music/performance
  • Themed dinner nights

Food & Drink:

  • Coffee house on site
  • Fruits
  • Wine/champagne
  • Kid meals
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Restaurant

Accessibility:

  • Visual aids: Braille
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible

Languages spoken:

  • English
  • French
  • Indonesian
  • Italian
  • Chinese

Cleaning services:

  • Daily housekeeping
  • Trouser press
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

Reception services:

  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
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House Rules at Four Seasons Hotel Jakarta

Pets:

  • Pets are not allowed.

Check-in:

  • From 15:00 to 00:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • From 10:00 to 12:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.6

Comfort:

9.7

Location:

9.0

Free WiFi:

9.5

Facilities:

9.5

Cleanliness:

9.6

Value for money:

9.0