Jl. Kebon Kacang Raya No 2, 10230 Jakarta, Indonesia
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Ascott Jakarta Overview

First Impressions

Walking into Ascott Jakarta, you immediately sense this isn’t your typical business hotel. The lobby has this understated elegance that screams luxury without being flashy about it — honestly, it’s refreshing in a city where some hotels try way too hard. The staff actually remembers your name after the first day, which tells you something about the service standards here. I mean, when you’re dealing with Jakarta’s intensity all day, coming back to a place that feels genuinely welcoming makes all the difference.

Prime Location in Central Jakarta

The location on Jl. Kebon Kacang Raya is absolutely brilliant — you’re right in the heart of Jakarta but tucked away enough that you’re not drowning in traffic noise. What I love about this spot is how walkable everything is, which is rare for Jakarta. You’ve got Grand Indonesia and Plaza Indonesia shopping centers within easy reach, plus some of the city’s best street food just around the corner. Couples especially seem to get this location (they rate it 9.4, and honestly, I can see why) — there’s something romantic about being able to stroll to dinner without dealing with Jakarta’s legendary traffic jams.

The Apartment Experience

Here’s where Ascott really shines — these aren’t just hotel rooms, they’re proper serviced apartments. Each apartment comes with a full kitchen, which is a game-changer if you’re staying more than a few days. The room layouts are generous by Jakarta standards, and you know what? The air conditioning actually works properly, which isn’t always a given in this climate. I particularly appreciated the separate living area — it means you can spread out your work stuff without your bedroom feeling like an office.

Amenities That Actually Matter

The breakfast deserves its own mention — they do both continental and buffet options, and the Indonesian dishes are actually authentic (not the watered-down versions some international hotels serve). There’s free parking on-site, which might not sound exciting until you’ve tried finding a parking spot in central Jakarta. The spa facilities are solid too, though I’d recommend booking treatments in advance since word has gotten out about how good they are. What really impressed me was the repeat guest rate here — apparently there are way more returning visitors than at most properties, and after staying here, I totally get why.

Why Guests Love It

This five-star property has figured out something that many luxury hotels miss — it’s not about having the fanciest everything, it’s about getting the details right. The housekeeping is impeccable, the restaurant serves food you’d actually choose to eat (not just tolerate), and the whole place runs like clockwork. Recent guests consistently rate the location 9.5 out of 10, which in a sprawling city like Jakarta is pretty remarkable. Whether you’re here for business or exploring the city, Ascott Jakarta feels less like a hotel and more like having a really nice apartment in the perfect neighborhood — with someone else handling the cleaning.

The luxury concierge service in Jakarta secures penthouse gala access, bespoke batik ateliers, and jet transfers to island hideaways.

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Facilities

Shops:

  • Minimarket on site

Bedroom:

  • Linen
  • Wardrobe or closet
  • Alarm clock
  • Extra long beds (> 2 metres)

Kitchen:

  • Dining table
  • Toaster
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Washing machine
  • Microwave
  • Refrigerator
  • Kitchenette

Parking:

  • Parking garage
  • Electric vehicle charging station
  • Accessible parking

Bathroom:

  • Toilet paper
  • Towels
  • Additional toilet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower

Outdoors:

  • Outdoor furniture
  • Sun terrace

Wellness:

  • Kids’ pool
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Sun loungers or beach chairs
  • Spa and wellness centre
  • Fitness centre

Transport:

  • Shuttle service
  • Public transport tickets
  • Car hire
  • Airport shuttle

Activities:

  • Tennis court

Living Area:

  • Dining area
  • Sofa
  • Seating Area
  • Desk

Common areas:

  • Shared lounge/T V area

Food & Drink:

  • Kid-friendly buffet
  • Kid meals
  • Grocery deliveries
  • Room service
  • Restaurant

Accessibility:

  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator

Miscellaneous:

  • Lower bathroom sink
  • Toilet with grab rails
  • Wheelchair accessible
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms

Outdoor & View:

  • City view

Room Amenities:

  • Socket near the bed
  • Tile/marble floor
  • Ironing facilities
  • Iron

Languages spoken:

  • English
  • Indonesian

Cleaning services:

  • Daily housekeeping
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Business centre

Outdoor swimming pool:

  • Open all year
  • All ages welcome

Building characteristics:

  • Private apartment in building

Entertainment and family services:

  • Kids’ outdoor play equipment
  • Indoor play area
  • Board games/puzzles
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House Rules at Ascott Jakarta

Pets:

  • Pets are allowed. Charges may be applicable.

Smoking:

  • Smoking is not allowed.

Check-in:

  • From 14:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 12:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.9

Comfort:

8.3

Location:

9.1

Free WiFi:

7.9

Facilities:

8.0

Cleanliness:

8.2

Value for money:

7.8